Services :: IT Infrastructure

Areas Covered..

We provide a range of customized IT Managed Services, IT Consulting and Onsite IT Support in North, Central and South America. Local experts who can visit on-site to support and Managed IT Services, Backup and Data Recovery, IT Consulting, Cloud Services, Server Support, Desktop & Laptop Repairs, Desk Phone, Networking, Wireless and Wi – Fi Support etc..

Managed IT services from TraceXpert Technology provides more reliable performance and predictable cost effective expenses. That means increasing the productivity from the technology you’ve already invested in, while reducing the total costs of IT problems and the downtime of Systems.

We can assist with the following areas and more;
      • IT Planning and strategy that provides stability and efficiency
      • Guaranteed response times with full onsite and remote issue resolution
      • Industry application and vendor coordination - No finger pointing
      • 24x7 monitoring and support
      • Security update and antivirus management
      • Full asset and inventory management
      • The best uptime possible for critical applications and information
      • Bulletproof backup and recovery
      • Managed network services, including local and multi-site network monitoring, MPLS and VPN monitoring and design


Managed IT Services

IT Support and 365 Managed IT Services

365 Managed IT Services powered by TraceXpert is a complete, fully managed solution that will dramatically simplify the delivery of monitoring, maintenance, issue resolution and business continuity services.

Our IT Support Services include:
• Anti-malware/Anti-virus/Ransomware Solutions
• Desktop Support Services
• Network Assessments
• Microsoft 365 Management and Monitoring
• Patch Management3
• Reporting
• Remote help capabilities
• Network Server Solutions
• Network Hardware and Software Audits
• Backup, Recovery, and Archiving
• Cloud Solutions

Your business becomes more dependent on technology every day and ensuring your network is operating at full capacity can be a full-time endeavor. By partnering with TraceXpert Technology Group for your Managed IT Services, you receive proactive, expert attention to your systems around the clock and ongoing IT supports and services for all your technology needs.

Customize a support plan tailored to your business growth needs for all your operating systems, computers, servers, Networks, Back up and Storage Management, Phone systems. Our local presence ensures reliable IT management from a team that’s readily accessible to your business. Certified network engineers remotely monitor your network 24x7, so problems can be taking care immediately before it affect your business routine activities.

With TraceXpert Technology’s Managed IT Services, you receive expert attention to your network and ongoing IT support for all of your technology needs to ensure that you have seamless productivity within your systems. Our strategic solutions focus on minimizing and altogether eliminating the burden of managing, operating and optimizing a company’s IT infrastructure, and help clients to navigate the ever-changing IT environment, from data center to desktop.

TraceXpert Managed IT Services Program gives you:

Peace of Mind
Backups, security, servers, desktops, phone systems etc... Let us handle your network while you focus on your core business

Increased Productivity
24x7 monitoring allows us to proactively heads off any network issues, resulting in substantial cost savings and less downtime.

End User Support 
We’re available when you need us, providing the all level of attention your business technology requires. Telephone, internet and in-person support available 24x7.

Fixed-Fee Plan 
For less than the cost of a single new hire, you’ll have access to our Network Operations Center and our experienced team of engineers and technicians.

Fast, On-Site Response
Reliable, on-site support will be provided by technicians.

If you already have an IT department? No problem. We play well with others. Let us enhance your team with additional resources and efficiency while saving you money.